Quality Assurance Engineer bilingual in Chinese and English 诚招品质保证工程师

About Us Founded in 1983, Chenbro Micom Inc. is a leader in providing technology solutions through design and manufacturing high quality and reliable rackmount system, tower server and PC chassis. Chenbro embraces change to drive innovation to support our customers and their successes. We have successfully developed solid brands and adapt to customers their pace. Addition to forge strategic alliances in delivering OEM, ODM and JDM services with EMS companies, Chenbro also extends business footprint to datacenters and industrial solutions globally. Our US head office is located at Ontario, California with service, sales and product branches in Seattle, New Jersey, New York and Texas. Responsibilities Develop, implement, and maintain the Quality Management System (QMS) in compliance with ISO 9001, customer requirements, and applicable regulatory standards. Lead quality assurance activities, including audits, inspections, corrective and preventive actions (CAPA), root cause analysis, and continuous improvement initiatives. Establish quality policies, procedures, training programs, and performance metrics to ensure product and process quality. Oversee incoming, in-process, and final inspections, and ensure products meet customer specifications and quality standards. Manage supplier quality activities, including supplier qualification, audits, performance monitoring, and issue resolution. Investigate customer complaints, drive corrective actions, and support customer satisfaction initiatives. Collaborate with cross-functional teams to ensure quality requirements are integrated into product development, manufacturing, and operational processes. Monitor quality performance, identify improvement opportunities, and ensure ongoing compliance with company and industry standards. Requirement Bachelor's degree or higher in Engineering, Manufacturing, Quality, or a related technical field. 5+ years of experience in quality assurance, quality management, or a related role within a manufacturing environment. Hands-on experience implementing and maintaining ISO 9001 Quality Management Systems. Strong knowledge of quality tools and methodologies, including SPC, FMEA, 8D, root cause analysis, and CAPA. Experience with internal audits, document control, supplier quality management, and regulatory compliance. Ability to read and interpret engineering drawings, specifications, and technical documentation. Strong analytical, problem-solving, communication, and cross-functional collaboration skills. Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Preferred Qualifications Mandarin-speaking Experience in relevant industries such as electronics, machinery, or server industries. Six Sigma or Lean experience. Job Type: Full-time Benefits: 401(k) 401(k) matching Medical insurance Dental insurance Vision insurance Life insurance Paid time off Experience: Quality assurance: 2 years (Preferred) Language: Mandarin (Preferred) Ability to Commute: Ontario, CA 91761 (Required) Work Location: In person Pay: $55,000.00 - $72,000.00 per year