Front Desk Specialist 连锁医美诊所招聘双语前台 （ Diamond Bar Pasadena）

【Tia MedSpa 招聘中英文双语前台】 职位名称：Front Desk Specialist / 医美诊所前台专员 工作地点：Diamond Bar、Pasadena 职位类型：全职 薪资范围：20-22美金/小时，根据经验而定 关于我们 Tia MedSpa 是一家专业且持续发展的医美诊所。我们正在招聘一名热情、细心、责任心强的中英文双语前台专员，为客人提供专业、高效且友好的服务。 岗位职责 • 热情接待客人，协助办理签到及结账 • 接听电话、回复短信及处理日常客户咨询 • 安排、确认及调整预约，并及时跟进客人 • 收取款项、核对账单并准确完成系统记录 • 确保客人的身份证件、同意书及相关表格完整 • 与医生、护士、顾问及其他团队成员协调每日工作流程 • 向客人介绍诊所服务及当前优惠，但不提供医疗建议 • 维护前台及等候区域整洁、专业的环境 • 严格保护客人隐私，遵守诊所政策及 HIPAA 相关要求 • 根据业务需要完成其他前台及行政工作 任职要求 • 必须能够熟练使用普通话和英语进行沟通 • 具备良好的客户服务、沟通及问题解决能力 • 做事细心、有条理，能够同时处理多项工作 • 熟悉电脑、电话、短信、预约及付款系统 • 有前台、客服、销售、医美、美容或医疗行业经验者优先 • 有 Boulevard 或类似预约系统使用经验者优先 • 形象专业、态度积极，具有良好的团队合作精神 • 能够根据排班在 Diamond Bar 或 Pasadena 店工作 • 可配合周末排班者优先 • 必须拥有在美国合法工作的身份 申请方式 请发送您的英文简历、每周可上班时间、期望时薪以及希望工作的地点。期待您的加入！ ———————————— Tia MedSpa Is Hiring: Bilingual Front Desk Specialist Position: Front Desk Specialist Locations: Diamond Bar and Pasadena, California Employment Type: Full-time or Part-time Compensation: 20$－22$ per hour, depending on experience About Us Tia MedSpa is a professional and growing medical aesthetics practice. We are seeking a friendly, detail-oriented, and dependable bilingual Front Desk Specialist who can provide every client with a welcoming and professional experience. Responsibilities • Greet clients warmly and assist with check-in and checkout • Answer phone calls, respond to text messages, and handle general client inquiries • Schedule, confirm, and reschedule appointments and complete client follow-ups • Process payments, verify charges, and maintain accurate system records • Ensure that identification, consent forms, and required documents are properly completed • Coordinate daily workflow with providers, nurses, consultants, and other team members • Explain available services and current promotions without providing medical advice • Maintain a clean, organized, and professional reception and waiting area • Protect client confidentiality and comply with clinic policies and HIPAA requirements • Assist with other front desk and administrative duties as needed Qualifications • Fluency in both Mandarin Chinese and English is required • Strong customer service, communication, and problem-solving skills • Detail-oriented, organized, and able to manage multiple tasks efficiently • Comfortable using computers, phones, text messaging, scheduling, and payment systems • Previous experience in front desk operations, customer service, sales, medical aesthetics, beauty, or healthcare is preferred • Experience with Boulevard or a similar appointment-management system is a plus • Professional appearance, positive attitude, and strong teamwork skills • Ability to work at the Diamond Bar or Pasadena location based on scheduling needs • Weekend availability is strongly preferred • Must be legally authorized to work in the United States How to Apply Please send us your résumé, weekly availability, expected hourly rate, and preferred work location. We look forward to hearing from you!