OP Needed for broker company-remotely

Work Schedule Schedule: Monday Tuesday Wedesday Saturday Sunday Location: remote, work from home. Salary 4500 Job Title: Freight Broker － Sales Operator Department: Logistics / Operations Reports To: Logistics Manager / Director of Operations Position Type: Full-time Job Summary The Freight Broker (Sales & Operations) acts as the vital link between shipping customers who need goods moved and commercial carriers who have the capacity to move them. This dual-faceted role requires an aggressive sales mindset to prospect and secure new shipping clients, combined with the operational grit to source carriers, negotiate rates, track shipments, and ensure flawless execution from pickup to delivery. Core Responsibilities 1. Sales & Account Management (The "Sales" Side) Conduct high-volume emails, WeChat messages to maintain ongoing shipment status and input new shipment to system. 2. Carrier Sourcing & Dispatch (The "Operations" Side) Tracking & Tracing ("Check Calls"): Actively monitor transit progress by communicating with drivers and dispatchers to ensure on-time pickups and deliveries. Problem Resolution: Proactively solve transit issues (e.g., breakdowns, weather delays, missed appointments) and communicate updates transparently to the customer. 3. Administrative & Compliance TMS Management: Ensure all shipment data, carrier paperwork, rates, and tracking notes are accurately logged in the Transportation Management System (TMS). Compliance Verification: Verify carrier insurance, operating authority (MC number), and safety ratings before booking. Key Performance Indicators (KPIs) A Freight Broker's success is typically measured by: Gross Profit / Margin: Total revenue minus carrier cost. Volume Metrics: Number of loads booked/moved per week/month. Sales Activity: Daily outbound call volume, new prospects contacted, and accounts won. Service Levels: On-time pickup and delivery percentages. Job Requirements & Qualifications Experience & Education Education: High School Diploma required; bachelor’s degree in supply chain, Logistics, Business, or Marketing is a strong plus. Experience: 1－3 years of experience in freight brokering, logistics, or high-volume outbound sales is preferred, offers robust training programs for entry-level talent with the right drive. Skills & Core Competencies Superb Negotiation Skills: Ability to negotiate effectively with both multi-million-dollar shippers and aggressive carrier dispatchers. Multitasking & Speed: Capable of managing phone calls, multiple emails, and chat queues simultaneously in a fast-paced environment. Geography & Logistics Knowledge: Strong understanding of US geography, transit times, and equipment types (e.g., standard lengths, weight limits). Tech Literacy: Proficiency with TMS software, load boards, and Microsoft Office (Excel).