3PL Warehouse Manager － NJ

3PL Warehouse Manager － NJ Location: New Jersey Salary: $120,000+ / year, based on experience Employment Type: Full-Time Position Overview We are seeking an experienced 3PL Warehouse Manager to oversee the overall operations and management of our New Jersey warehouse. The ideal candidate will have strong experience in 3PL warehouse operations, e-commerce fulfillment, FBA, inventory management, WMS, and team leadership. This position is responsible for driving operational efficiency, maintaining inventory and order accuracy, managing warehouse teams, controlling operating costs, and ensuring high-quality service for multiple clients. The ideal candidate is a hands-on, results-oriented leader with strong communication, problem-solving, and cross-functional coordination skills. Key Responsibilities Overall Warehouse Operations Take full responsibility for daily 3PL warehouse operations, including receiving, put-away, inventory, picking, packing, shipping, returns, and order fulfillment. Ensure warehouse operations are efficient, accurate, safe, and compliant with company standards. Develop and continuously improve warehouse SOPs, workflows, and operational processes. 3PL & Client Operations Management Manage daily operations for multiple 3PL clients and ensure customer-specific requirements are met. Coordinate with clients and internal teams to ensure orders, inventory, and logistics information are accurate and timely. Monitor service levels and resolve operational issues quickly to maintain strong customer relationships. Inventory & Order Management Maintain high inventory accuracy and establish effective inventory control procedures. Monitor order fulfillment, shipping accuracy, on-time shipment rates, and customer service levels. Identify inventory discrepancies and lead root-cause analysis and corrective actions. Team Leadership & Workforce Management Recruit, train, supervise, and evaluate warehouse employees and supervisors. Establish team KPIs and performance standards to improve productivity and accountability. Manage staffing levels and labor allocation according to daily and seasonal business volume. Build a professional, efficient, and safety-focused warehouse team. WMS & Data Management Oversee the effective use of WMS and warehouse technology systems. Ensure accurate data flow between WMS, customers, transportation providers, and internal teams. Analyze operational data and prepare regular KPI reports for senior management. Cost & Productivity Management Monitor labor costs, warehouse expenses, productivity, and operational efficiency. Develop strategies to reduce unnecessary labor, overtime, storage, and operational costs. Establish productivity standards and continuously improve cost efficiency. Exception Management & Continuous Improvement Lead the investigation and resolution of operational exceptions, including inventory discrepancies, shipping errors, receiving issues, system errors, and customer complaints. Conduct root-cause analysis and implement corrective and preventive actions. Drive continuous improvement initiatives across warehouse operations. Safety & Compliance Maintain a safe, clean, and organized warehouse environment. Ensure compliance with OSHA requirements, company safety policies, and applicable New Jersey and federal regulations. Monitor forklift safety, employee training, and warehouse safety procedures. Cross-Functional Coordination Work closely with transportation, customer service, sales, inventory, purchasing, finance, and overseas teams. Coordinate with China-based teams to ensure accurate and efficient communication of orders, inventory, and logistics information. Support peak-season planning and capacity management. Qualifications 3+ years of warehouse management experience, with strong preference for candidates with 3PL warehouse management experience. Experience managing a warehouse operation with multiple clients, high order volume, and fast-paced fulfillment requirements. Strong knowledge of 3PL, e-commerce fulfillment, FBA, B2B/B2C, and/or cross-border logistics operations. Fluent in English and Chinese (Mandarin) with strong communication and cross-cultural coordination skills. 2+ years of team management experience, including supervisors, leads, and warehouse associates. Strong knowledge of WMS, inventory control, order management, and warehouse processes. Proven experience developing and implementing SOPs, KPIs, operational controls, and process improvements. Strong analytical and problem-solving skills with the ability to use operational data to make business decisions. Strong understanding of labor management, productivity, and warehouse cost control. Forklift operation experience preferred; forklift certification is a plus. Strong leadership, communication, organization, and decision-making skills. Ability to work effectively in a high-pressure, fast-changing 3PL environment. Must be legally authorized to work in the United States. Preferred Qualifications Experience managing FBA, Amazon, Shopify, e-commerce fulfillment, or one-piece drop-shipping operations. Experience working with Chinese e-commerce, logistics, or overseas teams. Experience managing 50+ warehouse employees or a high-volume fulfillment operation. Experience with warehouse expansion, new client onboarding, or new facility start-up. Strong knowledge of OSHA and warehouse safety requirements. Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred. Compensation & Benefits Annual Salary: $120,000+, depending on experience and qualifications Performance-based bonus opportunity Paid holidays and vacation Health Insurance Dental Insurance Vision Insurance 401(k) Retirement Plan Career advancement opportunities Ideal Candidate We are looking for a hands-on 3PL operations leader, not simply a warehouse supervisor. The successful candidate should be able to independently manage warehouse operations, lead a large team, work directly with clients, control operating costs, analyze KPIs, solve operational problems, and continuously improve the overall performance of the facility. —————————————————————————————————————————————————————————————— 3PL仓库经理 － 新泽西州 工作地点： 新泽西州 薪资： 年薪12万美元以上，视经验而定 雇用类型： 全职 职位概述 我们正在寻找一位经验丰富的3PL仓库经理，负责监督我们新泽西州仓库的整体运营和管理。理想的候选人需具备3PL仓库运营、电商履约、FBA、库存管理、WMS和团队领导方面的丰富经验。 该职位负责推动运营效率、维护库存和订单准确性、管理仓库团队、控制运营成本，并确保为多个客户提供高质量的服务。 理想的候选人是一位亲力亲为、注重成果的领导者，具备出色的沟通、解决问题和跨部门协调能力。 主要职责 仓库整体运营 全面负责日常3PL仓库运营，包括收货、上架、库存、拣货、打包、发货、退货和订单履行。 确保仓库运营高效、准确、安全，并符合公司标准。 制定并持续改进仓库SOP、工作流程和运营流程。 3PL及客户运营管理 管理多个3PL客户的日常运营，确保满足客户的特定要求。 与客户及内部团队协调，确保订单、库存和物流信息准确且及时。 监控服务水平，快速解决运营问题，以维护良好的客户关系。 库存与订单管理 维持高库存准确率，建立有效的库存控制流程。 监控订单履行、发货准确性、按时发货率和客户服务水平。 识别库存差异，领导根本原因分析并采取纠正措施。 团队领导与劳动力管理 招聘、培训、监督和评估仓库员工及主管。 建立团队KPI和绩效标准，以提高生产力和责任感。 根据日常和季节性业务量管理人员配置和劳动力分配。 建设一支专业、高效、注重安全的仓库团队。 WMS与数据管理 监督WMS和仓库技术系统的有效使用。 确保WMS、客户、运输提供商和内部团队之间的数据流准确无误。 分析运营数据，并定期为高级管理层准备KPI报告。 成本与生产力管理 监控劳动力成本、仓库费用、生产力和运营效率。 制定策略以减少不必要的劳动力、加班、仓储和运营成本。 建立生产力标准，持续提高成本效益。 异常管理与持续改进 领导运营异常的调查和解决，包括库存差异、发货错误、收货问题、系统错误和客户投诉。 进行根本原因分析，并实施纠正和预防措施。 推动仓库运营的持续改进计划。 安全与合规 维护安全、清洁、有序的仓库环境。 确保符合OSHA要求、公司安全政策以及适用的新泽西州和联邦法规。 监控叉车安全、员工培训和仓库安全程序。 跨部门协调 与运输、客服、销售、库存、采购、财务及海外团队紧密合作。 与中国团队协调，确保订单、库存和物流信息的准确高效沟通。 支持旺季规划和产能管理。 任职资格 3年以上仓库管理经验，具有3PL仓库管理经验者优先。 具有管理多客户、高订单量和快节奏履约要求的仓库运营经验。 深入了解3PL、电商履约、FBA、B2B/B2C和/或跨境物流运营。 流利的英语和中文（普通话），具有出色的沟通和跨文化协调能力。 2年以上团队管理经验，管理对象包括主管、组长和仓库员工。 深入了解WMS、库存控制、订单管理和仓库流程。 具有制定和实施SOP、KPI、运营控制和流程改进的成熟经验。 较强的分析和解决问题的能力，能够利用运营数据做出业务决策。 深入理解劳动力管理、生产力和仓库成本控制。 有叉车操作经验者优先；持有叉车证书者加分。 较强的领导力、沟通力、组织力和决策能力。 能够在高压、快速变化的3PL环境中有效工作。 必须拥有在美国工作的合法授权。 优先资格 具有管理FBA、Amazon、Shopify、电商履约或一件代发（drop-shipping）运营的经验。 具有与中国电商、物流或海外团队合作的经验。 具有管理50名以上仓库员工或高吞吐量履约运营的经验。 具有仓库扩建、新客户入驻或新设施启动的经验。 深入了解OSHA和仓库安全要求。 优先考虑拥有物流、供应链管理、工商管理或相关领域的学士学位。 薪酬与福利 年薪：12万美元以上，视经验和资历而定 基于绩效的奖金机会 带薪假日和假期 健康保险 牙科保险 视力保险 401(k)退休计划 职业发展机会 理想候选人 我们正在寻找一位亲力亲为的3PL运营领导者，而不仅仅是一位仓库主管。成功的候选人应能独立管理仓库运营、领导大型团队、直接与客户合作、控制运营成本、分析KPI、解决运营问题，并持续改进设施的整体绩效。