Bilingual Medical front receptionist Chinese and English

Bilingual Medical front receptionist Chinese and English Responsibilities: • Greet and assist patients as they arrive at the clinic, ensuring a warm and welcoming atmosphere. • Manage appointment scheduling and patient check-in/check-out processes efficiently. • Handle phone inquiries and provide accurate information regarding services offered. • Maintain patient records and ensure confidentiality is upheld at all times. • Coordinate with medical staff to facilitate patient flow and address any immediate needs. • Assist with administrative tasks such as filing and data entry. • Utilize office management software to track appointments and manage patient information. • Support billing processes by collecting payments. Qualifications: • Must be able to speak fluent Chinese (Mandarin/Cantonese) and English. • Proven experience as a front desk receptionist or in a similar role within a healthcare setting is preferred. • Strong customer service skills with the ability to communicate effectively with patients and staff. • Excellent time management skills to handle multiple tasks efficiently in a fast-paced environment. • Familiarity with office management procedures and basic medical terminology is advantageous. • Ability to maintain professionalism and confidentiality while interacting with patients. If you are passionate about providing excellent customer service in a healthcare environment and want to be part of a dedicated team that values patient care, we invite you to apply today! Send resume to: [email protected]